7plus Frequently Asked Questions and Answers

Here’s everything you need to know about 7plus:

What is 7plus?

7plus is the free, on-demand streaming platform operated by Australia’s Seven Network. It lets viewers watch full episodes of popular Seven shows, live sporting events, movies, news, and entertainment directly online or through supported devices. The service is completely free and funded by short ad breaks, with no subscription or credit card required.

Where is 7plus available?

7plus is available exclusively in Australia. Due to licensing rights and broadcast restrictions, the platform can only be accessed within Australian territory.

How do I sign up for 7plus?

Signing up for 7plus is simple and free.

1. Visit 7plus.com.au or download the 7plus app.
2. Select “Sign In” or “Create a Seven Account.”
3. Enter your name, email address, password, date of birth, and postcode.
4. Verify your email address through the confirmation link sent to your inbox.
   Once you’ve signed in, you can start streaming instantly on any compatible device.

Does 7plus cost anything?

No. 7plus is a completely free streaming platform. You only need an account to watch. The service includes short ad breaks that help support production and licensing costs, but there are no paid tiers or hidden charges.

What content does 7plus offer?

7plus features an extensive library of Australian and international content, including:

• Hit Australian dramas, reality series, and news programs from Channel 7.
• International shows from 7Bravo, NBCUniversal, and other partners.
• Movies, documentaries, lifestyle, comedy, and kids’ programming.
• Major live sporting events such as AFL, cricket, horse racing, and the Olympic Games.

Does 7plus have live TV?

Yes. 7plus allows you to stream live broadcasts of Seven Network channels, including:

• Channel 7
• 7two
• 7mate
• 7flix
• 7Bravo
• Racing.com

Which devices are compatible with 7plus?

7plus supports a wide range of modern devices, including:

• Smart TVs: Samsung (2015+), LG webOS, Sony Android TV, Hisense, Panasonic, and TCL.
• Streaming devices: Apple TV, Amazon Fire TV, Chromecast with Google TV, Fetch TV, Foxtel iQ, Telstra TV, and Hubbl.
• Consoles: PlayStation 4 and PlayStation 5.
• Computers: Any Windows or Mac device via Chrome, Firefox, Edge, or Safari browsers.
• Mobiles & Tablets: iPhone, iPad (iOS 13+), and Android devices (Android 8.0+).

Can I download content for offline viewing?

No. 7plus does not currently support offline downloads. All shows and live channels are streamed directly online, requiring an active internet connection.

What video quality does 7plus offer?

7plus streams most content in HD (720p or 1080p), depending on the device and connection speed. Some older shows may only be available in standard definition. At present, 7plus does not offer 4K or Ultra HD streaming.

Are subtitles or closed captions available?

Yes. Most on-demand titles and live programs include subtitles or closed captions. Many international shows also feature their original audio with English subtitles. Subtitles can be turned on or off from the playback menu.

Does 7plus have parental controls?

Currently, 7plus does not have built-in parental controls. However, families can manage viewing by using device-level restrictions on Smart TVs, streaming devices, or Fetch TV parental settings.

Why am I asked to share my location?

Some sports and live broadcasts, such as AFL or cricket, are restricted by region. 7plus may request access to your device location to verify viewing eligibility for those specific programs.

How many devices can I use at once?

You can sign in on multiple devices, but only one active stream is supported per account at a time. If another device begins streaming, the previous session may stop automatically.

Can I remove or skip ads?

No. Because 7plus is free and ad-supported, ads cannot be removed or skipped. They are kept short and relevant to Australian audiences.

How do I fix buffering or playback issues?

If you experience streaming problems, try the following:

1. Check your internet speed and connection stability.
2. Restart your device, modem, or router.
3. Update your 7plus app to the latest version.
4. Clear your app cache or browser cookies.
5. Reduce video quality if using a slower internet plan.

How do I link my TV to my 7plus account?

When you open the app on your Smart TV, you’ll see a code on the screen. Visit 7plus.com.au/connect on your phone or computer, log in to your account, and enter that code. Once verified, your TV will be linked to your account.

Does 7plus support casting or AirPlay?

Yes. You can stream to your TV using Chromecast from mobile or web, or use AirPlay with Apple TV or compatible Smart TVs. Both methods allow seamless playback from your phone to your big screen.

How do I delete or update my 7plus account?

To update your details or delete your account:

1. Log in at 7plus.com.au.
2. Go to My Account → Settings.
3. To delete, select Delete Account, confirm your password, and follow the email verification prompt.

How do I contact 7plus support?

For technical issues or account help, visit the 7plus Help Centre. You can browse troubleshooting guides or contact the 7plus team via the online form for personalized support.

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