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Acorn TV Frequently Asked Questions and Answers

Acorn TV faqs

Here’s everything you need to know about Acorn TV, the international streaming service known for British and Commonwealth dramas, mysteries, comedies, and exclusive originals.

What is Acorn TV?

Acorn TV is a subscription streaming service that focuses on premium television from the United Kingdom, Australia, Canada, New Zealand, Ireland, and other international regions. Its library features dramas, mysteries, true crime series, documentaries, comedies, and a growing collection of Acorn TV Originals that premiere exclusively on the platform.

Where is Acorn TV available?

Acorn TV is officially available in the United States, the United Kingdom, Canada, Australia, New Zealand, and Spain. The catalogue differs slightly in each region due to licensing agreements, but subscribers in all six countries have access to Acorn TV Originals and a large library of British and international programming.

What subscription plans does Acorn TV offer?

Acorn TV offers two core subscription options:

Monthly Plan
A recurring month-to-month membership that provides full access to the entire Acorn TV library.

Annual Plan
A discounted yearly membership that offers the same benefits as the monthly plan but at a reduced overall cost.

New customers in most regions can also start with a free trial, allowing them to browse the full library before committing to a paid plan.

What content is available on Acorn TV?

Acorn TV offers a curated library focused on premium television from the United Kingdom, Australia, Canada, New Zealand, Ireland, and select international regions. The platform features full seasons of acclaimed crime dramas, character-driven mysteries, long-running detective franchises, contemporary and classic comedies, and a variety of documentaries and factual programs.

How can I subscribe to Acorn TV?

You can subscribe to Acorn TV by signing up directly through the Acorn TV website or by downloading the official app on a supported device and creating an account. Payments can be set up using your preferred method during registration, and you can choose either a monthly or annual plan based on your viewing preference. In some regions, Acorn TV is also be available through partner platforms such as Acorn TV Prime Video Channel, and Acorn TV Apple TV Channel.

What devices support Acorn TV?

Acorn TV works on a wide range of devices, including:

Device CategorySupported Devices
Smartphones & TabletsiPhone, iPad running iOS 15 or later; Android phones and tablets running Android version 4.2 or later
Smart TVsSamsung Smart TVs (2017 or newer), Vizio Smart TVs, Android TV Smart TVs
Streaming DevicesRoku (Roku TV, Roku Stick), Amazon Fire TV (Fire TV, Fire TV Stick, Fire TV Cube), Apple TV (4th generation or later)
Casting DevicesGoogle Chromecast (cast from phone, tablet or computer)
Computers & BrowsersWindows PCs and Mac computers via modern web browsers

Does Acorn TV support offline downloads?

Acorn TV does support offline downloads, but the feature is limited to mobile devices on iOS and Android. Subscribers using the official Acorn TV app on a compatible iPhone, iPad, or Android phone or tablet can save select episodes and movies directly to their device for viewing without an internet connection.

Can I share my Acorn TV subscription with family members?

Yes. Acorn TV allows login on multiple devices and supports streaming on more than one device at the same time.

What languages and subtitles does Acorn TV support?

Most Acorn TV titles include English subtitles or closed captions, especially for dialogue-heavy dramas and mysteries. Some content may include additional subtitle options or audio tracks depending on region and licensing. You can enable or disable subtitles directly from the playback menu on supported devices.

Can I cancel my Acorn TV subscription anytime?

Yes. Acorn TV subscriptions can be cancelled at any time. After cancellation, you will continue to have access until the end of your current billing period. If you subscribed through a partner service—such as a streaming channel or device app—you must cancel through that platform’s account settings.

What should I do if Acorn TV is not streaming properly?

If Acorn TV is experiencing playback issues, try the following steps:

  1. Check your internet connection and speed
  2. Restart the app or device
  3. Update the Acorn TV app to the latest version
  4. Sign out of your account and sign back in
  5. Clear your cache on browser
  6. Restart your modem or switch networks
  7. Ensure your device software is fully updated

How can I contact Acorn TV support?

You can contact Acorn TV support through the help section on the Acorn TV website, where you will find options to submit questions related to billing, account issues, technical problems, and device compatibility. The app on most devices also includes a built-in support link that directs you to the same assistance options. After submitting an inquiry, the support team typically responds by email, providing guidance or troubleshooting steps tailored to your issue.

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